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Privacy Policy

Privacy Policy

Talenter Academy Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of our clients, website visitors, and partners. This Privacy Policy outlines how we collect, use, store, and protect your data in compliance with the UK GDPR (General Data Protection Regulation), the Data Protection Act 2018, and other relevant laws.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Data: Name, email address, phone number, postal address, date of birth, nationality.
  • Business Data: Company name, business registration details, financial records, pitch decks, and business plans shared with us.
  • Technical Data: IP address, browser type, operating system, cookies, and usage analytics when you visit our website.
  • Sensitive Data: Immigration documents, passport details, or identification documents (where relevant for visa and funding support).
  • Financial Data: Bank account details, invoices, payment history, and transaction information for service fees.

2. How We Collect Data

We collect data in the following ways:

  • Directly from you (via forms, consultations, emails, or calls).
  • Through our website (via cookies, analytics, or user interactions).
  • From third parties (such as investors, endorsing bodies, or partners, where you have given consent).

3. How We Use Your Information

We process personal data only when lawful and necessary. We may use your information to:

  • Provide our services (mentoring, consultancy, technology, and funding support).
  • Prepare business plans, pitch decks, and investor readiness documents.
  • Assist with Innovator Founder Visa, Global Talent Visa, and Scale-up Visa applications.
  • Process payments and manage accounts.
  • Improve our services, website, and user experience.
  • Comply with legal obligations, including immigration and tax regulations.
  • Send updates, newsletters, or marketing materials (with your consent).

4. Sharing Your Information

We will never sell your data. We may share it with:

  • Endorsing bodies (for Innovator Founder or other visa endorsements).
  • Investors and funding partners (VCs, VCTs, family offices, etc.) where relevant.
  • Professional advisors (accountants, lawyers, consultants).
  • Technology partners (for product development support).
  • Government authorities (where legally required, e.g., Home Office, HMRC).

5. Data Retention

We retain your data only for as long as necessary:

  • Client information: kept for 6 years after the end of service, in line with tax regulations.
  • Immigration documentation: kept for 3 years or until the purpose is fulfilled.
  • Marketing consent data: until you opt out.

6. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data.
  • Rectify inaccurate information
  • Request erasure of your data (“right to be forgotten”).
  • Restrict processing of your data.
  • Object to processing for marketing purposes.
  • Data portability (transfer your data to another provider).

Requests can be made by emailing info@talenteracademy.co.uk.

7. Data Security

We use encryption, firewalls, secure servers, and access controls to protect your data. Only authorised staff and partners can access your information.

8. Cookies Policy

Our website uses cookies to enhance user experience. You can manage cookie preferences in your browser settings.

9. International Data Transfers

If we transfer your data outside the UK (e.g., to investors overseas), we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) are in place.

10. Complaints

If you are unhappy with how we handle your data, you can contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.